Contact Us

Our Location

Advantage Research Laboratories
21841 Wyoming
Oak Park, Michigan 48237

Office: 248.691.9156
Fax: 248.691.9158
Toll-Free: 800.448.6548
E-mail: info[at]parnevu.com

Hours of Operations:
Monday - Thursday
8:00 am - 4:00 pm (EST)

Contact Form

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Media:

Please fill out this form if you are interested in reviewing PARNEVU products

Retailers/Distributors:

Please contact us if you are interested in selling/distributing PARNEVU products. Already a retailer? Contact us to have your store’s information added to our Store Locator so PARNEVU fans can find you locally.

Ordering on PARNEVU.com

The PARNEVU ordering process is intended to be quick and efficient, if at any time you have problems please contact us.

Please also visit our store locator for locations around the United States that sell PARNEVU products if you are interested in making an in-store purchase. Please note that we cannot accept returns from purchases made outside of PARNEVU.com.

Shipping

PARNEVU shipping staff is dedicated to processing and shipping your order as quickly and efficiently as possible. We currently using a weight- based shipping system within the Continental United States and Worldwide. We usually use USPS Priority Mail or DHL ground service. International orders are shipped through DHL. We ask that you allow up to 1 week for processing and delivery time. If you have not received your order within 10 days, please contact us with your order number for assistance.

Cookies

To enhance your shopping experience at PARNEVU.com we use a feature on your internet browser called cookies. Cookies are small files that your web browser places on your computer's hard drive. We use cookies to let us know how you found us, and to find information previously provided by you to PARNEVU, so you do not need to re-enter this information. Cookies are not used to access information used on our secure server.

Privacy

PARNEVU respects your privacy and we do not share your personal information. We only collect information to provide you with an enhanced shopping experience. We use e-mail, traditional mail, and occasionally, the telephone to communicate with you regarding your orders. We also email special promotions and announcements. If you do not want to receive future correspondence from PARNEVU, please contact us.

Security

When you place an order at PARNEVU.com your personal information, including name, address, and credit card number are encrypted using a secure sockets layer (SSL). This makes your information virtually impossible to be stolen or intercepted while being transferred to us. Any information sent to us is stored and protected from unauthorized access.

Payment Options

PARNEVU accepts Visa, MasterCard, Discover, and American Express credit cards. If you do not feel comfortable giving your credit card online you can call us toll free at 800.448.6548. We do not recommend sending your credit card number via e-mail. We cannot accept personal checks, traveler's checks, money orders, or cash.

Return Policy

PARNEVU strives for your complete satisfaction on every purchase. If you are not satisfied with your purchase, please contact us within 30 days of purchase. If we have made an error on your purchase we will arrange for its return at our expense. We regret that shipping fees are not refundable unless the product was shipped incorrectly, damaged, or defective.

We will refund your credit card with the full purchase price, as well as applicable shipping costs.

Please send returns to:
Advantage Research Laboratories
Attn: Returns
21841 Wyoming
Oak Park, Michigan 48237

Quality, Authenticity, and Color Representation

PARNEVU is committed to selling only first quality items. All products on our site are 100% authentic as we are the manufacturer. Please keep in mind that all computer monitors display colors and graphics differently. We do the possible job to properly represent each product. If you have questions about any specific products please contact us.